The locks can be affected by any Iron/Metal (Screws, nails or staples) that may be present inside the cabinet doors, and not visible. Before installing the lock with the adhesive, move it around the inside of the door, leaving the lock in the locked position. If the locks does not pop up, it has detected a ferrous metal inside the cabinet door. Simply move the lock away until the locks can pop up, and install the lock in that position.

TOP MOST COMMON ISSUES AND SOLUTIONS

· LOCK DOES NOT POP UP

- Since the locks also contain a magnet, they can be affected by any Iron/Metal (Screws, nails or staples) that may be present inside the cabinet doors. These are usually pressed in during the manufacturing process and are often not visible. Before installing the lock, you can move it around the inside of the door, leaving the lock in the locked position. If the locks does pop up, it has detected a ferrous metal inside the cabinet door. Simply move the lock away until the locks can pop up. Locks won't work on metal cabinet doors and drawers.

· LOCK WON'T UNLOCK

- Ensure there is adequate space between the small flat latches and the cabinet or dresser frame so that the door or drawer can open slightly (approximately 1/8 to 1/4 inch) when locked. We strongly recommend using the installation template provided and watching the installation video before installing the locks. (The installation template is included in the package.)

· LOCK DOES NOT STICK

- The effectiveness of the adhesive depends largely on the surface of your cabinets. Ensure that the attachment surfaces are clean and free of oils or furniture wax. The adhesive tape may not adhere well to all surfaces, especially slippery formica or old/rough layers of paint. In such cases, a thin layer of tape Primer may be necessary. Alternatively, screws can be used as an optional attachment method.